Terms of Service
Please read the following terms and conditions carefully. The
acceptance of our terms and conditions shall be considered to be the only binding contractual
agreement between the customer and the service provider. THIS CONTRACT shall define the terms
and conditions regarding the performance of any and all vehicle inspection services, which are
purchased through this website, including but not limited to, the use of the inspection report that is
delivered to you, the customer.
1.Â Â Â Â THE AGREEMENT.
These Terms and Conditions are applicable to
Inspection Order Form (hereinafter referred to as, "Agreement"). Said Agreement contains the
agreement, in its entirety, between the person paying for the inspection services ("you" or
â€śCustomer") Carz Inspection Inc., solely an internet based marketing company. This Agreement
shall supersede any and all prior agreements between the customer and service provider, either
written or oral. This Agreement shall not be changed, unless either party who has or submits
changes, signs a written agreement, by which both parties agree to the said change. If any conflict
between the parties arises, then the Terms and Conditions contained herein shall apply.
2.Â Â Â Â SURVIVAL.
Â If any provision of this Agreement is deemed to be unenforceable or invalid
reason, you agree that it will be ignored and the other parts shall remain and will be deemed to be
applicable, enforceable and valid.
3. Â Â VEHICLES ELIGIBLE FOR INSPECTION.
CarzInspection will perform its standard (basic)
premium inspections only on vehicles whose model year is newer than 1991. Vehicles that are the
1991 model year and older shall be deemed to be a classic car and will be automatically assigned to
have a classic auto inspection performed. CarzInspection reserves the right to decline any
inspection order at its sole discretion; in which event, any prepaid fee for the inspection will be
promptly refunded to you.
4.Â CREDIT CARD CHARGES.
All credit card charges made to your credit card for will be billed by and appear as Inspection Connection, Inc.
5.Â ONLINE (INTERNET) AND PHONE ORDERS.
Â It is agreed that as the person
contractual agreement with CarzInspection.com that you are agreeing to these Terms and
Conditions, if the order was booked online via the internet, or if the order was made by telephone.
6.Â Â Â PURCHASE DETAILS AND DISCLAIMERS.
The inspection process that you
from CarzInspectionÂ® is a custom tailored package, with years of input from field inspectors, as well
as from customers, as to what they want and what is needed to confidently purchase a used vehicle.
This input is comprised of many different components. The inspection process typically includes the
subject vehicle being inspected by an assigned pre-selected, trained and certified independent
contractor, or other agent acting on behalf of CarzInspectionÂ®. Most independent inspectors are
either ASE certified or have some type of mechanical or auto body background, either in an
independent or dealership type setting. All independent inspectors have prior training to evaluate
the overall condition of the vehicle at the time the inspection takes place. The inspection report is
based on what they observe during the inspection. Inspectors cannot dismantle a vehicle to see
everything, but by carefully observing what can be seen or heard, our inspectors can give valuable
insight about the overall condition of the vehicle. The inspection reports are subjective and are
based on the inspector's opinion of the vehicle based on what is observed during the inspection.
While our inspectors try to find all apparent problems, some problems may not be able to be
observed during the inspection. Your report will include all reasonably accessible items that allow the
inspector to offer an informed opinion on the condition of a vehicle. Additional items may be
inspected upon request. CarzInspection will make reasonable efforts to accommodate all requests,
but does not guarantee that the additional items will be inspected. If the item is not mentioned in the
inspection report, it was not inspected. Inspectors will make reasonable effort to complete a test
drive during an inspection, but cannot guarantee that a test drive will be completed. Inspectors will
test drive the vehicle only if the adult seller allows them to, the seller agrees to accompany the
inspector on the test drive, the seller shows the inspector proof of motor vehicle insurance, and if
driving conditions permit. This is not a safety inspection and you understand that the inspector does
not perform the diagnostic tests that would be performed by an automotive mechanic. If a test drive
is not possible due to an owner's refusal, unsuitable weather, lack of license plate, current
registration or serious mechanical issues, the inspection report will still be completed. Test drives of
certain exotic vehicles may not be possible, but the inspector may request to ride along with the
owner for a test drive. Your inspection report may indicate that a test drive was not possible, but if
there is no reference to a test drive in the report, it was not conducted. The lack of a test drive due to
any circumstances does not provide any remedy or recourse to the customer that ordered the
inspection report. The report reflects the condition of the vehicle at the time of the inspection.
Because a vehicle's condition may change between the time the inspection is conducted and the
actual purchase of the vehicle, it is recommended having an inspection completed as close in time to
the potential purchase or sale. Changes might result from accidents, normal wear, latent mechanical
problems or a variety of other unforeseen events, which may reduce the value of the vehicle.
CarzInspectionÂ® shall not be liable for any changes that may occur after an inspector has completed
their inspection. Once the inspection is completed, you will receive a hyperlink sent to the e-mail
address provided to us. This makes available to you a report of the vehicleâ€™s identifying information,
and depending on the inspection you purchase, physical cosmetic attributes, options, general
condition, and a package of photographs.Â You will receive an inspection report that will reflect an
evaluation of the numbered items listed on the CarzInspectionÂ® report at the time the vehicle is
inspected. The inspection and condition reports may be affected by weather and light conditions, as
well as the cleanliness of the vehicle both inside and out at the time of the inspection. Many external
factors beyond our control can reduce the accuracy of the inspection, making things such as
repainting and body work difficult to detect with the naked eye. For the most accurate inspection
report, the vehicle must be clean, dry and situated in well-lit location at the time of inspection.
Although inspectors look at the vehicle in an unbiased, objective manner, many of the conclusions
are subjective in nature based on the inspectorâ€™s input of information he/she observed and enters
into the report. Because the report reflects the condition of the vehicle at the time of inspection,
CarzInspectionÂ® does not guarantee the accuracy of the report or its availability on the website
beyond 30 days from the date it is posted. CarzInspectionÂ® offers its services "as is", â€śwhere isâ€ť
without any representations or warranties. CarzInspectionÂ® makes no representations as to any
vehicle's design, compliance with any manufacturer specifications, operation, mechanical condition
or safety of any vehicle inspected or any components parts. This report also shall not be construed
as a substitute for any safety and/or emissions inspection that is required by any and all applicable
state laws. CarzInspectionÂ® shall only be held responsible for any services that we marketed and
directly provided to you. We make no representations or warranties of any kind with regard to any
services provided by any other provider of additional goods and/or services marketed via this
7. LIMITATION OF LIABILITY.
Â If you purchase a vehicle inspection from
agree that the aggregate liability of Carz Inspection, Inc. and its stockholders, members, partners,
directors, managers, officers, employees, agents and Affiliates (each, a " Carz Inspection Party" and
collectively, the "Carz InspectionÂ Parties") to you or any of your family members or passengers in the
subject vehicle for any action, damage, claim, liability, cost, expense or loss in any way arising out of
or related to any vehicle inspection purchased from CarzInspectionÂ®, and/or out of other services
provided by Carz Inspection, Inc. shall be limited to (please note that it may not be more than, but
can be less than) the fees paid by you to CarzInspectionÂ® via credit card pursuant to this
Agreement. In no event shall any of the CarzInspectionÂ® Parties be liable to you or any family
member for consequential, exemplary, special, direct, indirect, incidental or punitive damages,
including, without limitation, lost profits or opportunity costs even if any or all of the CarzInspectionÂ®
Parties were notified of the possibility or likelihood of such damages occurring. The provisions of this
section shall apply regardless of the form of action, damage, claim, liability, cost, expense or loss,
whether in contract, statute, tort (including, without limitation, negligence). In jurisdictions that
prohibit the exclusion or limitation of liability for consequential, incidental or other damages, the
liability of each CarzInspectionÂ® Party is limited to the greatest extent permitted by law. Just to be
clear, if we messed up something, something was overlooked, or an error was made by an
inspector, the most that you could get back or hold us liable for is the actual inspection fee, or what
you paid us.
8.Â Â Â ADDITIONAL INFORMATION.
Â If you attempt to contact the inspector in any
regarding an inspection, or you attempt to remove CarzInspectionÂ® from the inspection process,
without the written consent of CarzInspectionÂ®, they shall have the right to cancel the inspection, not
perform the inspection, and keep the funds.
9. CANCELLATION OR INDECISION.
Â If you change your mind about your inspection
reason, you must contact us through ourÂ contact page.
Â All email correspondence must include the
inspection number, type of inspection, year, make and model of the vehicle, the location of the
inspection, as well as the reason for cancellation. If you change your mind within (3) hours after
receiving your order confirmation, we will credit you with a full refund of the amount you have paid
us. If you change your mind about your inspection purchase and notify us later than (3) hours after
your order confirmation, but before your inspection is performed, we will credit you with a refund
equal to the amount you paid us less a cancellation fee of $29.95. If you attempt to notify us after the
inspector has already departed for the inspection, or the inspection has been performed, there will
be NO REFUND. You will be charged the entire inspection fee. Our internal policy is that if the
inspector has already left to do the inspection, they are paid. This ensures that our inspectors stay
committed to excellence and know that they are going to be paid for their commitment of their
valuable time. If the vehicle is not able to be operated, or is unavailable for an inspection, due to no
fault of the inspector, there will be NO REFUND. If the inspector is able to perform a visual
inspection but the private seller or dealership will not allow a test-drive or ride due to weather
conditions at the time of the inspection, vehicle not being properly titled or insured, or if the vehicle is
deemed to be unsafe or not road worthy by the inspector, there will be NO REFUND. If you cancel
the inspection for any reason, or the car sells prior to the inspection being performed, we will issue
you a credit to be used for another inspection, at your discretion, within a reasonable time period (60
Days). In the alternative, if you are unable to find another vehicle within the sixty day period, we will
credit you with a refund, less our service and handling cancellation fee of $ 29.95.
10. Â BUYER ALERT.
Please be aware that you are purchasing an inspection from an
third party. CARZINSPECTIONÂ® does not advise the buyer in any way, with regard to the value of
any vehicle, authenticate its origin, or verify its ownership or any and all liens and encumbrances
that may exist. We also do not provide advice as to whether your sale or purchase is the right
transaction for you, the buyer. CarzInspectionÂ® will provide you with all of the information you need
to make a well informed purchase. CARZINSPECTIONÂ® inspectors do not review the ownerâ€™s
manual or maintenance records, however, the registration and vehicle identification number may be
viewed to properly identify the owner of the vehicle. However, we in no way verify that the person
purporting to be the owner of the vehicle has the absolute legal right to sell said vehicle.
11.Â CUSTOMER SATISFACTION GUARANTEE.
At CarzInspectionÂ®, Inc., our ultimate goal
have a satisfied customer. In some instances, we realize that a customer may not be happy with the
service provided. Based upon that, we felt that it is best to implement policies and procedures on
how any complaint will be dealt with and define what the customer needs to do for us to be able to
make a determination on how best to satisfy their issue. It is agreed that as the person that has
bound the contractual agreement with CarzInspectionÂ® that you are the only party that may be
entitled to initiate any potential credit card charge back with your card issuer, bring any suit or any
other formal legal action against us regarding the inspection report or our services. Furthermore, it is
agreed that any potential liability regarding the CarzInspectionÂ® report shall be limited to the refund
of the fee. In no event shall the liability of CarzInspection, its employees, officers, directors, partners,
agents and affiliates exceed the amount of the fees paid by you to CarzInspection. Prior to initiating
any potential charge back with the credit card issuer or taking any formal legal action against
CarzInspection, or the billing party as a result of your purchase of a vehicle inspection report, you
agree to provide us with a written notice of our alleged breach of the Agreement. You also agree to
give us at least thirty (30) calendar days from the receipt of the complaint in writing to respond and
try to reasonably satisfy you with regard to any issue that you may have. All notices regarding any
breach of the agreement or alleged dispute must be sent via email to us at
email@example.com. Upon the receipt of the notice, we will send you the
necessary complaint form to fill out and send back to us. All complaint forms must then be filled out
in writing and mailed via the United States Postal Service to: CarzInspectionÂ®, Inc. P.O. Box 6033,
Rochester, MN 55903-6033. If you do not outline what you are dissatisfied with and the rationale
behind why you should receive a refund, partial refund, or additional inspection at a discounted rate
in writing, then we cannot address your complaint. Furthermore, the customer acknowledges and
agrees that any and all alleged complaints that are not dealt with in accordance to the terms and
procedures previously outlined in this paragraph shall be deemed to be improper and invalid. All
refund checks will be sent to the customer within thirty (30) days after a determination and resolution
is made and agreed upon.
12.Â CONTRACTUAL DISPUTE RESOLUTION.
Â Any and all questions concerning
validity, and interpretation of this Agreement and the performance of the obligations imposed by this
Agreement are governed by the laws of the State of Minnesota In the unlikely event that we have a
disagreement over the services purchased from our website, any claim will have to be brought in the
United States District Court for the Southern District of Minnesota, located in Olmsted County,
Minnesota or, if federal jurisdiction is not available, in the appropriate court of the State of Minnesota
that is located in Olmsted County, Minnesota. The parties hereby irrevocably consent to the
jurisdiction of the aforementioned courts. In addition, and notwithstanding the foregoing, you
voluntarily and knowingly waive, to the fullest extent permitted by law, any objection that you have
now or may have later to the venue of a lawsuit, action or proceeding brought in any such court and
that you feel that the court we just agreed to is an inconvenient location. Final judgment or order by
such court shall be conclusive and binding upon you and may be enforced in any court in which you
are subject to jurisdiction by a suit upon such judgment. Inc. P.O. Box 6033, Rochester, MN 55903-
6033. If you do not outline what you are dissatisfied with and the rationale behind why you should
receive a refund, partial refund, or additional inspection at a discounted rate in writing, then we
cannot address your complaint. Furthermore, the customer acknowledges and agrees that any and
all alleged complaints that are not dealt with in accordance to the terms and procedures previously
outlined in this paragraph shall be deemed to be improper and invalid. All refund checks will be sent
to the customer within thirty (30) days after a determination and resolution is made and agreed
13.Â Â WAIVER OF TRIAL BY JURY.
Â Each party agrees to expressly waive their respective right
jury trial in any court action or proceeding that occurs related to the terms and conditions of this Agreement.
14.Â Â INSPECTION REPORT OWNERSHIP.
Â The CarzInspectionÂ® report, including all
images are the joint property of its issuer and you. CarzInspectionÂ® will not be liable to anyone with
whom you share the report unless that person separately pays CarzInspectionÂ® for the inspection
report prior to receipt of the report.
15.Â Â INTELLECTUAL PROPERTY.
Â The website www.carzinspection.com and all of its
exclusively licensed to and utilized by CarzInspectionÂ®. This shall include but not be limited to,
trademarks, and graphic images, unless expressly stated otherwise, which are protected by
copyright, trademark and all other applicable laws regarding intellectual property. The software
surrounding the site is licensed exclusively for use by and shall solely be utilized by CarzInspectionÂ®
Inc. Said site property shall include but not be limited to, any and all rights, title, and interest in it by
its legal owner. Nothing in these Terms and Conditions transfers any rights to you or any third party.
The information on www.CarzInspectionÂ®.comÂ is intended to provide you with information about our
inspection services and other vendorsâ€™ products that we may select from time to time; the site may
not be used for any other commercial purposes.
Â Any links that are provided on our site;
website, does not in any way imply that we are endorsing that companyâ€™s product and/or services
unless we expressly say so. CarzInspectionÂ® shall not be responsible for the products or services,
functionality, or use of any website other than our own.
17.Â UNFORESEEN BUSINESS CIRCUMSTANCES (FORCE MAJEURE).
CarzInspectionÂ® shall be delayed or prevented from, the performance of its obligations because of
telecommunications or connectivity failure, computer malfunctions, restrictive governmental laws or
regulations, a labor dispute, industry disturbance, fire, unusually severe weather conditions, riot,
insurrection, war, threat of or act of terrorism, act of God or any circumstance or cause beyond the
control of CarzInspectionÂ® in the reasonable conduct of its business, then they are excused from
performing its obligations under this Agreement. CarzInspectionÂ®, in the event of exercising the
Force Majeure clause shall only by liable to refund the full amount of the inspection fee to the
Â The listed inspection price on our website does not include sales, use, excise
other applicable ad valorem taxes. Such taxes, if any and if applicable, according to various state
and/or federal laws shall be added to your purchase price.
19.Â CONTACT INFORMATION.
CONTACT INFORMATION.Â All notices, requests, demands, compliments,
communications given under this Agreement shall be in writing and shall be deemed duly given and
received by CarzInspectionÂ® (a) seven days after being sent and signed for by certified or registered
mail return receipt requested, postage and charges pre-paid; (b) upon being transmitted by facsimile
to the party to whom it is directed so long as the sender retains the confirmation copy indicating that
the facsimile was received by the party to whom it is directed; or (c) upon actual delivery if sent by
electronic mail or any other electronic means (electronic mail or any other electronic means shall
constitute a writing for purposes of this Agreement). All communication to you shall be addressed at
the address you put on the CarzInspectionÂ® Inspection Order Form and to CarzInspection shall be
addressed to customerservice@CarzInspection.comÂ or the address set forth in the Contact Us
section of www.carzinspection.com.
20.Â Â NON-WAIVER.Â The failure of CarzInspection to enforce any provision of this
not be construed as a waiver or limitation of its right to subsequently enforce and compel strict
compliance with that provision or any other provision of this Agreement.
Â At CarzInspectionÂ®, we care about all of our customersâ€™ privacy. By
vehicle inspection through CarzInspectionÂ® you will be providing certain personal information to us
such as your name, address, phone number, and e-mail address. Additionally, you will be entering
personal information using other third party vendor websites. If you are on CarzInspection.com, we
will only share your information with our Affiliates to carry out the intent of the service you purchased
from us or to present you special offers and/or incentives from our affiliates. We will never share
your information with an unaffiliated third party, unless we are required to do so by law. If you are
providing information to a third party vendor website as described above, you should review their
22.Â CONTACT INFORMATION PROVIDED.
By providing your telephone number to us,
that CarzInspection and any of its Affiliates, agents, service providers or assignees may call you
using an automatic telephone dialing system or otherwise, leave you a voice, artificial or prerecorded
message, or send you a text, email or other electronic message for any servicing or informational
purpose related to the service that you purchased at any telephone number, including cellular
telephone numbers, and email address that you provide in connection with your account.Â You also
agree that CarzInspection and any of its Affiliates, agents, service providers or assignees may
include your personal information in a call, text, email or other electronic message.Â You
acknowledge that CarzInspection and its affiliates, agents, service providers or assignees will not
charge you for any call, text message, email or other electronic message, but your service provider
may.Â In addition, you understand and agree that CarzInspectionÂ® and/or any of its affiliates, agents,
service providers or assignees may always communicate with you in any manner permissible by law
All captions and headings in this Agreement are for
reference only and shall not be used in interpreting, construing or enforcing any of the provisions of
this Agreement. CarzInspectionÂ® reserves the right to change these Terms and Conditions from
time to time, at is sole discretion and without further notice to you, the customer.
Terms and Conditions last updated: April 15, 2016
Thank You for taking the time to read our Terms and Conditions! Please contact us
if you have any questions or comments.
CarzInspectionÂ® is a registered trademark of Inspection Connection, INC.